As the team concept grows, it is clear that this is not a temporary management fad. Instead, it has proven to be a work design concept with a track record for improving productivity, quality, customer satisfaction and worker morale, while also lowering labor costs and helping organizations flatten and operate more leanly.
This course is intended to provide each individual employees ideas and understanding on what team building is all about. They need to understand the different stages a team goes through and what is happening during each stage. Moreover, this course discusses the different ways in ensuring accountability as a member of the team or being the team leader. Conflict in a team is unavoidable, thus this course will provide the participants the five styles of conflict resolution.
