Emotional intelligence is the capacity to understand and manage your emotions. The skills involved in emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. Recently, it has become a bit of a buzz word in human resources departments across the globe but researchers are saying that it is time emotional intelligence be taken seriously. Embracing the nuances of human emotion in the workplace can have pragmatic benefits, such as better collaboration among employees and a happier workplace. We are human beings every day, not just when we leave the office.
