FitSM® Expert is an advanced-level training program designed for IT professionals who want to deepen their knowledge and expertise in IT service management. The course focuses on providing learners with an in-depth understanding of the key concepts, principles, and practices of the FitSM® standard.
Through this course, learners will gain knowledge and skills in all aspects of IT service management, including service strategy, service design, service transition, service operation, and continual service improvement. They will also learn how to implement and manage the FitSM® standard to improve service quality, efficiency, and alignment with business needs.
